At Niva Ayurveda, we value your trust. This Privacy Policy explains how we collect, use, and protect your information when you use our services, website, or communicate with us. By using our services, you agree to the practices described below.
1. Information We Collect
We may collect the following information:
- Personal Details: Name, contact number, email address, shipping/billing address.
- Health Information (if voluntarily provided): Symptoms, lifestyle details, or health-related information shared for Ayurvedic consultation.
- Transactional Details: Payment information, order history, and service usage.
- Technical Data: IP address, browser type, device information, and cookies for analytics and site improvement.
2. How We Use Your Information
Your information is used for:
- Providing Ayurvedic products, services, and consultations.
- Processing payments and managing transactions.
- Customer support and communication.
- Personalizing your experience and offering relevant recommendations.
- Sending updates, promotions, and health tips (you may opt out anytime).
- Legal and compliance purposes, where required.
3. Data Sharing & Disclosure
We do not sell, rent, or trade your personal data. Information may only be shared with:
- Trusted service providers (payment gateways, logistics partners, IT providers).
- Legal authorities, if required by law or court order.
- Internal business purposes, ensuring confidentiality.
4. Data Protection
We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure, and Niva Ayurveda cannot guarantee absolute protection against unauthorized access.
5. User Rights
You may:
- Request access or correction of your personal data.
- Withdraw consent for marketing communications.
- Request deletion of your personal information, subject to legal and business requirements.
6. Third-Party Links
Our website/app may contain links to third-party websites. Niva Ayurveda is not responsible for their privacy practices or content.
7. Cookies
We use cookies and tracking technologies for better user experience, analytics, and marketing. You may manage cookie preferences through your browser.
8. Limitation of Liability
Niva Ayurveda is not responsible for:
- Inaccurate information provided by users.
- Unauthorized access due to factors beyond our control (e.g., hacking, cyberattacks).
- Third-party actions or services not under our control.
9. Policy Updates
We may update this Privacy Policy at any time without prior notice. Changes will be posted on our website with a revised “Effective Date.” Continued use of our services means you accept the updated policy.
10. Contact Us
For any questions regarding this Privacy Policy, please contact us:
Niva Ayurveda
Email: feedback@nivaayurveda.com